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As an executive coach, Suzanne partners with clients to identify and solve their most pressing business issues and achieve desired business results. She also supports professionals as they clarify career and life goals and create action plans to achieve what’s important to them. She is best known for her collaborative and inspiring leadership style and strong client relationship skills which have earned her a reputation for service excellence.
Suzanne L. Maxwell, Ph.D. President, Maxwell Group Professional Certified Coach
Summary of Professional Expertise/Services With over 20 years of domestic and international business consulting and project management experience, Suzanne’s clients benefit from a straightforward coaching approach that is based on real life, pragmatic knowledge. Suzanne’s coaching combines her deep understanding of the human and social behavior with knowledge gained through practical business experience with individuals, teams and organizations. In addition to her demonstrated expertise in Executive and Professional Coaching, she also assists clients with Organizational Change, Strategy Development, Executive Team Facilitation, Project and Implementation Management, and Leadership Development. Suzanne’s passion is to ensure the success of executives who are facing a variety of changes and to enable them to repeat that success over and over again. She provides new managers with the advantage of understanding and increasing their executive presence. She works with executives to improve their impact during their “first 90 days” through goal clarification and targeted action planning. She assists management teams during organizational change by pinpointing the desired outcomes and designing implementation plans. Suzanne has lived and worked in the USA, Canada and Europe and has extensive business experience in a wide range of leadership positions and multinational roles. She has worked with C-level executives, Senior Partners, Senior Managers, and Managers in the following industry sectors: technology, oil and gas, finance, manufacturing, construction, transportation, professional services, and higher education. Recent Coaching Assignments - CEO/Senior Management Team (group coaching/retreat) – Direct Marketing Organization
- Americas Operations Team (group and individual coaching/leadership development) – International High Technology Manufacturing and Services Company
- Senior Vice President, Client Services – Services Organization
- CEO/Executive Team (group coaching/strategic planning) – Telecommunications Company
- Senior Vice President, Human Resources – National Services Organization
- CEO – Manufacturing Company
- Sales Executives (group coaching/annual meeting) – International Engineering Firm
- Mid-level Manager – Professional Services Firm
Career History & Notable Projects PricewaterhouseCoopers – Principal Consultant, Organizational Change & Strategy - Led process change efforts that impacted a region of services firm, resulting in reduced operating costs and increased business development win rates
- Led organization change efforts for a major US airlines, resulting in increased executive sponsorship, improved corporate and team communications, and decreased resistance to change
Pritchett and Associates – Principal, M&A Consulting - Led integration efforts for merger involving two international technology companies; facilitated and brought to conclusion agreement on conditions of corporate values at the executive level
- Worked one-on-one with the senior executive team on the strategic integration of two oil and gas companies during their merger
KPMG – Director, Organizational Change Consulting - As a member of the management team for KPMG’s international headquarters, translated worldwide firm vision across organizational and cultural boundaries to achieve seamless service to global clients; integrated multinational practices and facilitated cross-cultural teams while managing an annual budget of $5M
- Created innovative leadership development opportunities for consulting professionals which allowed the firm to increase billable hours and service quality to clients
Other Roles Earlier in her career, Suzanne served as a member of university faculty at University of Memphis and Texas A&M University. She has also served on the boards of several nonprofits. Education and Professional Affiliations - PhD, Social Psychology, Texas A&M University
- BA, MA, Sociology, University of Memphis
- Certified as a Professional Certified Coach (PCC) by, and current member of, the International Coach Federation
- Graduate Certificate in Executive and Professional Coaching, University of Texas (Dallas)
- Advanced Graduate Certificate in Mediation and Dispute Resolution, Southern Methodist University
- Member of Coaching Team for University of Texas (Dallas) Executive MBA Program
Website: GroupMaxwell.com |